You can check that you have correctly configured your poker room with the help of SharkScope Desktop’s Diagnostics window.
- To start the diagnostics, select from the menu Window -> Diagnostics
- Now start your poker room
The Diagnostics window will detect your poker room, and show you whether you have configured it correctly.
In the following illustrated example, SharkScope Desktop has detected the PokerStars room and the setup is fine, all lights are green. Each poker room configuration detail is listed in the left side of the window. If you click on one of those, you will get additional information in the right side of the window.
If you click on Preferred seat set, you may notice a “yes” written under the name of the setting and “Correct” in the Status field. The diagnostics will also tell you how to set up the preferred seat in PokerStars.
If an item has not been correctly set up, the light attached to that item changes to red. Here’s an example where a supported poker room could not be found.
Note that if you have more than one poker room running, the diagnostics will only show the settings for the first detected room.